iB iBoxSoft
Chatbot Solutions

An AI assistant that replies to your messages 24/7

When a message that arrives at night gets a reply in the morning, the customer has usually already gone elsewhere. We build an assistant that speaks in your brand's voice, gives information, and books appointments.

  • Instagram DM and WhatsApp integration
  • Trained with your own services and pricing
  • Automatically hands off qualified conversations to you
  • All conversations and leads stored in the panel
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A
Arzu
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Of course! Pick a question on the left, I'll answer right away 👋
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Scope

Not just a bot,
a working system

We don't plug in a ready-made chat box. We train the assistant with your own services, collect conversations in the panel, and forward the ones that turn into leads to your team.

Instagram DM assistant

All DM traffic, including messages from ads, is met instantly and questions are answered.

WhatsApp integration

Messages that arrive at your business number are managed by the same assistant.

Trained in your brand's voice

Trained with your service list, pricing policy and tone preference; it doesn't give canned answers.

Lead capture

The name, phone number and request of an interested user is automatically logged and listed in the panel.

Booking hand-off

Moves a qualified user to the booking step, or forwards them directly to your team.

Conversation reports

Which question was asked how many times, how many conversations turned into leads — all measurable.

What We Do Differently

Different from off-the-shelf bots

Real understanding, not a decision tree

It doesn't get stuck when a user writes something unexpected; it understands context and generates a reply.

Doesn't make up what it doesn't know

On topics it's unsure of, it hands the conversation over to you. The risk of wrong information is kept under control.

Works together with your ads

Built to meet traffic coming from message campaigns; ad budget isn't wasted.

Conversations are in your own panel

Every conversation and lead is stored in the panel on your own subdomain; export whenever you want.

Process

How we proceed

Gathering information

Your services, frequently asked questions and tone preference are compiled.

Training

The assistant is trained with this information; rules are defined for edge cases.

Testing

Tested with real scenarios, replies are reviewed together.

Launch

Connected to channels, panel is opened, live monitoring begins.

Packages

A starting point that fits you

Pricing is scoped to your needs. The packages below are typical starting points; we can combine them to fit you.

Starter

Single Channel

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  • Instagram DM or WhatsApp
  • FAQ training
  • Lead logging and panel access
  • Monthly report
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Most Popular

Multi-Channel Assistant

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  • Instagram DM + WhatsApp
  • Extended brand training
  • Booking hand-off flow
  • Conversation and lead reports
  • Integration with ad campaigns
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Frequently Asked

About Chatbot Solutions

Will the customer know they're talking to a bot?

The assistant is set up to identify itself as an AI assistant. The goal isn't to imitate a human, but to give fast and accurate information.

Can my team step into a conversation?

Yes. You can take over any conversation from the panel and disable the assistant in that chat.

Is there a risk of wrong information?

The assistant only speaks from the information set it's given. On questions it's unsure of, it hands the conversation to your team instead of making something up.

Can I use my existing WhatsApp number?

Yes, as long as it meets business account requirements. We guide you through the setup and verification steps.

Other Services

Works better together

Google Ads

Search and Performance Max campaigns.

Learn more

Web Design

Conversion-focused corporate sites.

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Let's Start

Let's talk about your project in 15 minutes

Let's review your current ad account, site or message traffic together; we'll map out a concrete roadmap and price range for you. The intro call is free.

Short form, fast response

Fill in the form, we'll get back to you the same day.